FAQs

Why do I need a Pest Management Professional?

A pest management company, like Bug Out Service, uses the best products available on the market to protect your home and family. PMPs have certifications that require years of experience and many hours of study and training to obtain. They also keep up with what's going on in the pest control industry, maintaining continuing education qualifications in order to provide you with the best service your home or business can have.

Why should I choose Bug Out Service?

Bug Out Service of West FL, Inc. is a family and locally owned business, now in the second generation of leadership that has been servicing our community since 1995. We have always strived to provide quality customer service, and we are well prepared to meet your pest control and termite needs. We believe that you won't find a better experience anywhere else.

How often will my home or business be serviced?

Each of our services has a different management schedule. If you have termite protection with us, your Sentricon stations are monitored at least once a year, and more frequently if activity is found on your annual inspection. Monthly mosquito services can be scheduled for as few or as many months of the year as you would like, and our general household pest control services are typically scheduled on a quarterly basis.

Why does Bug Out Service not offer liquid termite treatments?

Bug Out Service is certified in all of the major liquid termite products available on the market today, but after more than two decades of using the Sentricon System, it is the only treatment we trust for our homes, and for yours. The Sentricon System is the only termite protection that has 60 independent studies to prove that it will eliminate termite colonies. The Sentricon System is much less intrusive for your home than a liquid treatment, and will last much longer as well.

What are Formosan Termites and will Bug Out Service protect my home or business from them?

Formosan termites are one of four types of subterranean termites that we have in our area. Their colonies are much larger than the other three, and therefore they are able to do a lot more damage in a shorter amount of time. Bug Out Service and the Sentricon System will protect your home or business against these "dreaded termites."

Are the products you use pet and children-friendly?

The products we use are some of the most environmentally-friendly available on the market today. In most cases, inside treatments are crack and crevice and our outside service is centered on keeping your family protected. Your family's well-being is our #1 priority. We strive to keep up with the newest products as they are released, and we use as many "green" products as we can, providing they are still effective in protecting your home or business from the pests you want to get rid of. We will always be contentious of any health risks for your family and we will ask you questions to help us protect your family as well.

Will the rain wash away the products you used?

Eventually rain will wash any pesticide away. That's why we recommend keeping a quarterly service on your home or business. The products we use will last between services with average rain fall, and the same is true for our monthly mosquito management programs as well. For your termite protection, the Sentricon System gives you peace of mind no matter the elements.

What will Bug Out Service treat my home or business for?

Bug Out Service specializes in General Household Pest Control, including but not limited to, roaches, ants, wasps, yellow jackets, silverfish, firebrats, centipedes, millipedes, rats, mice, spiders, stored product pests, fleas, earwigs, mosquitoes, and subterranean termites.

What will Bug Out not service my home for?

Bug Out Service is a General Household Pest Control and Termite Company. We are not wildlife specialists. The only wildlife we protect against are commensal rodents. Because of the growing need for bees in the farming community, we do not like to kill bees and usually recommend a bee keeper instead. If you call us with a bed bug problem we will recommend heat treatment for you because it is the fastest and most effective treatment for them, killing all of the life stages within a few hours; however, we do not offer this service. If you are having any of these pest problems we have knowledgeable staff members that can answer many of your questions and that can help point you in the right direction, so feel free to give us a call.

Can I have you service my home or business one time?

Yes. Our "one-time" flea and mosquito services have a 30 day guarantee, and our general household pest control services come with a 60 day guarantee that can then be turned into an ongoing service within the first 90 days after the initial treatment.

Still have questions?

We are more than happy to resolve all your queries.

Ratings & Reviews

What people say about us.

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Paul Smith

Tampa, FL

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Name Surname

Tampa, FL

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John Smith

Tampa, FL

Trusted by some of the biggest names in the business!
I have used Bug Out Service since I arrived in Florida last year. They are always polite and arrive when they say they will. I highly recommend them for your pest needs.

Dawn P.

Always on time and very professional. Never rushed. They take time to explain what they use and go over any concerns you have. I'd recommend to anyone who wants an all-around pest service for roaches, fire ants, termites, you name it.

Terra

Bug Out Service of West Florida are great guys to work with. They all have good attitudes when they show up. They are neat and professional. They're in and out in a timely manner. It's a pleasure to do business with them.

Ben M.

Have used this service for 10 years. Have been a homeowner for 40 years and have never had a better pest control service. They are honest and stand by their work.

Mike C.

Pensacola, FL

We have been with Bug Out Service for over twelve years and two homes. Dwight and the Bug Out team were instrumental in the purchase and upkeep of our current home. We don't recommend many businesses to our friends and colleagues but Bug Out is one of the few that we have recommended. In fact, they are the business we have recommended the most.

John W.

Pensacola, FL

I have been a fan of Bug Out Service since I moved here in 2007. They have been prompt, professional and helpful. The one and only time I had a problem, due to unusual weather conditions, they were able to resolve the situation immediately. Everyone is always pleasant and easy to work with. Why go to anyone else?

David K.

Pensacola, FL

Our company has been using Bug Out Service for many, many years. They have always given us excellent service. The employees are very polite and are genuinely concerned about us being happy with them.

Deniece D.

Pensacola, FL

My forty plus years in the pest control industry has given me the opportunity to meet many great people including Lee Tate and his family. For 25 years, I have observed firsthand the dedication demonstrated by Bug Out Service of West Florida to their employees and customers. I am convinced Bug Out Service is your best choice for all your pest control needs.

Paul Felker: Industry Leader

(Environmental Pest Services: Board of Directors)

I’m proud to know Lee Tate and have him as a colleague in the pest control industry. Lee is an extremely hard working, conscientious, and organized business owner that cares about his staff and his clients. Lee is also a Godly man who loves his wife Crystal and daughter Aubrey. The world needs more Lee Tate’s! If I lived in Lee’s area his company, Bug Out Service, would be my pest control company of choice!

Stuart Aust: Industry Leader

(The Aust Group: A Mergers and Acquisitions Company)

Residential Pest Control

At Bug Out Service, we start protecting your home by conducting a thorough inspection with a focus on areas that attract pests or allow them access to your house. We’ll offer you advice about how you can control pests through preventative steps, and our technicians will perform an initial treatment to rid your home of any existing pests. We will suggest an ongoing, integrated pest management program for your home.

Commercial Pest Control

From office buildings and schools, to restaurants and homeowners associations, we take care of all of your pest control needs. We offer commercial property inspection, environmentally-friendly and effective pest control treatment, and ongoing pest management to ensure control.

Termite Protection

If you've never experienced a termite infestation, it can be hard to understand how much devastation these small pests can cause. Formosan termites in the greater Pensacola area can attack any kind of non-treated wood, or even structures that were treated at one time, but haven't been treated in some time. Bug Out will customize an effective termite protection plan to suit the needs of your home or business. This starts with a complete inspection and evaluation.

Mosquito Control

We offer a monthly service to help you take back your yard. It's this easy: you pick the number of months you want service, and we will help you enjoy your yard again.

Integrated Pest Management

If you prefer a more eco-friendly solution to pest management, we can help! After a thorough inspection of your property, we will identify the pests present and will help you decide whether or not the pest population in and around your home is tolerable. Often what many consider to be "pests" are actually non-harmful insects that control other unwanted bugs and can be beneficial to the ecosystem around your house.